Mahlzeit will govern your data. Personal Information is collected by Mahlzeit GmbH 112/5778/1623, Register Court: District Court Essen, HRB 28885 – VAT: DE815747270 Meisenburgstr. 39 45133 Essen, Germany.
We have appointed a data protection officer (DPO) for the Mahlzeit GmbH who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact our DPO:
Attn: Data Protection Officer
Mahlzeit GmbH 112/5778/1623, Register Court: District Court Essen, HRB 28885 – VAT: DE815747270 Meisenburgstr. 39 45133 Essen, Germany.
COLLECTION OF PERSONAL INFORMATION
As a member of Mahlzeit, you can engage in many activities without providing any Personal Information.
However, when you register to use Mahlzeit and order products or services as a Mahlzeit member in order to provide the services to you, we may collect the following Personal Information from you:
Contact information such as your name and email address; and billing information such as the payment details of your preferred banking service linked to our payment gateway.
Profile data, including your username and password, details about your purchases and the Content that you interact with, including comments, feedback and reviews.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, such as prepayment of food and beverage items, you will not be able to engage in that activity.
As is true of most Applications, when you use Mahlzeit or third party subprocessors contracted by Mahlzeit may also collect certain technical and routing information about your device to facilitate your use of the Mahlzeit and its services. For example, we may log environmental variables, such as device type and operating system. We use these environmental variables to facilitate and track your use of Mahlzeit and its services. Mahlzeit also uses such environmental variables to measure traffic patterns on Mahlzeit. To better understand the needs of our members, optimise our services and make recommendations, we use analytical tools to identify trends in user behaviour.
In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we enable a domain level protocol which will only offer access to Mahlzeit to legitimate member requests.
When you download and use our Mobile Apps or Services, we automatically collect information on the type of device you use, and operating system version. We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or Services.
UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES
Upon request Mahlzeit will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at firstname.lastname@example.org.
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, “Settings”, where you can view and make changes to most of your preferences immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable timeframe.
HOW YOUR PERSONAL INFORMATION IS USED
Process your financial transactions. Send you order / renewal confirmations.
Register your rights, if any, to technical support or other benefits that may be made available to registered users. Respond to customer service requests, questions and concerns.
Administer your account.
Send you requested product or service information. Keep you informed about special offers and services of Mahlzeit and selected third parties. Administer promotions and sweepstakes you enter and notify you of the results. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service. Meet our research and product/service development needs and to improve Mahlzeit, services and offerings; and Customize your experience, including targeting our services and offerings to you. We store information that we collect through cookies, log files, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of Mahlzeit for you and/or to determine your preferences.
In certain situations, Mahlzeit may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Mahlzeit), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
INFORMATION SHARING WITH SERVICE PROVIDERS / AGENTS
Mahlzeit uses one or more outside credit card processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.
We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Mahlzeit. You may find a list of these third-party subprocessors here:
We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
We will retain your information for as long as your account is active, such information is needed to provide you with services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at email@example.com We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
CHOICE / OPT OUT
You may “opt out” of receiving Mahlzeit email updates, newsletters and/or partner emails by clicking on the “Settings” link on the Mahlzeit App and make the appropriate selections. Mahlzeit will still contact you when there are changes to the Terms of Service as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Mahlzeit App and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account
We may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level.
PROTECTION OF YOUR PERSONAL INFORMATION
The personal Information that you provide in connection with the use of Mahlzeit is protected in several ways.
Access by you to your account profile is available through a password and unique customer ID. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
Your Personal Information resides on secure servers that only selected Mahlzeit personnel and contractors have access to via password.
Your Personal Information is encrypted whenever it is transmitted to Mahlzeit.
When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our services, you can send email to us at firstname.lastname@example.org
COOKIE AND TRACKING TECHNOLOGIES
Mahlzeit may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, sensors, tags and scripts are used by Mahlzeit and our affiliates, analytics services and services to provide Mahlzeit features and functionality. These technologies are used in analyzing trends, administering Mahlzeit, tracking users’ movements and to gather information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
LINKS TO THIRD PARTY SITES
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.
To the extent that Mahlzeit’s processing of your Personal Data is subject to the EU General Data Protection Regulation, Mahlzeit relies on its legitimate interests, described above, to process your data. Where Mahlzeit processes certain Personal Data for Mahlzeit’s own direct marketing purposes, you have a right to object to Mahlzeit’s use of your Personal Data for this purpose at any time by clicking on the link, “Settings, my Account” and opting out from receiving all email. If you are a contributor, you can change your profile here. You may also object to processing by emailing email@example.com
Attn: Data Protection Officer
Mahlzeit GmbH. Meisenburgstr. 39 45133 Essen, Germany.
- YOUR CONTENT
- INFRINGEMENT CLAIMS / DMCA NOTICES
6.1 If you believe that any Image or other material made available by Mahlzeit infringes upon any copyright that you own or control, you may notify Mahlzeit in the manner set forth in our DMCA Copyright Infringement Notice Policy.
- RESTRICTION AND TERMINATION OF USE
8.1 Mahlzeit may block, restrict, disable, suspend or terminate your access to all or part of the Mahlzeit and/or Mahlzeit Content at any time in Mahlzeit discretion, without prior notice or liability to you. Any conduct by you that, in Mahlzeit’s sole discretion, restricts or inhibits any other person or entity from using or enjoying Mahlzeit is strictly prohibited and may result in the termination of your access to Mahlzeit without further notice.
- LINKS TO THIRD PARTY SITES
9.1 In the event that Mahlzeit is available through any third-party platform, or if Mahlzeit provides links from Mahlzeit to any third-party platform or permits any third party to link from its platform to Mahlzeit, you understand and agree that Mahlzeit makes no warranty of any kind, express or implied, and accepts no responsibility for any content or practices of such third parties or their platforms. Such platforms are not under the control of Mahlzeit, and Mahlzeit provides and/or permits these links only as a convenience to you. The inclusion of any link does not imply affiliation, endorsement, or adoption by Mahlzeit.
- WARRANTIES AND DISCLAIMERS